Track 1 Session 11
10:30 to 11:30 a.m. Thursday June 19, 2008

Adventures in Failure Analysis

If you have ever "fixed" a problem that surprisingly re-appeared after the "fix" was implemented, you will want to attend this session. Failure analysis is a critical step to the problem resolution process and the primary cause is often different than the root cause. Using Six Sigma methods to go to the root cause, we can be sure of the fix before it is implemented. The presenter gives several typical examples, such as a power monitor board voltage sense problem where the detectability ability was low, which lead to the wrong conclusion about the root cause.

Key Words: Failure Analysis, Six Sigma, Root Cause