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Track 2 Session 8
2:20 to 3:20 p.m. Wednesday
June 10, 2009
Reliability Maturity Assessment
Lessons Learned
Alion reliability engineers have been actively working
with government and commercial organizations to address reliability, maintainability and
supportability challenges since 1968. After years of recognizing that many of these
challenges are related to poorly defined policies, procedures and activities, Alion
created a Reliability Maturity Assessment process. The process assesses the effectiveness
of a reliability program (i.e. policies, procedures and activities) to design,
develop, manufacture and support a product that performs reliably in the intended customer
environment. The Reliability Maturity Assessment analyzes the fundamentals of a successful
reliability program: 1) defining a reliability program, 2) developing reliability
requirements/goals, 3) designing for reliability, 4) assessing reliability
progress, 5) measuring product reliability, and 6) ensuring reliable performance.
The primary focus of this presentation is to identify
key lessons learned that Alion reliability engineers have discovered related to reliability
programs that have been formally and informally assessed. Lessons learned include common
problems, best-in-class efforts and actionable roadmaps that enable an organization to
optimize their reliability program. The intentions of this presentation are to provide
other reliability practitioners with guidance they may apply to improve their reliability
programs and for attendees to realize that their reliability issues are not unique.
Key Words: Lessons Learned,
Reliability Maturity Assessment, Reliability Program, Design for
Reliability, Best-in-Class, Common Pitfalls, Actionable Reliability
Improvement Roadmap
Andrew
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Alion Science and Technology Corporation: System Reliability Center
Rome, New York
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