North America

Blue Room - Session 2

10:30 to 11:30 a.m. Tuesday, June 3, 2014

Dealing with an Unrealistic Specification

Sooner or later, we all will run into a new product performance or reliability specification that seems unreasonable. The foundation for these requirements can come from many areas and may not always best represent the voice of the customer. Unrealistically harsh specifications seem to be the new trend in industry, but requirements that may be considered too soft are also a concern. Historically, field data has been used as a guide in the development of product specifications, where new designs were seen as an opportunity to increase reliability in suspect or weak systems.

This presentation will provide some guidance on several different approaches for dealing with unrealistic specifications. The focus will be data-driven analysis, solutions and preparing the results for discussion. The backdrop used in the examples will look at the tourist's desire for accurate prediction of eruption times of the Old Faithful Geyser in Yellowstone National Park.

Key Words: Engineering Specification, Performance Specification, Data Analysis & Presentation

Harland MacKenzie

Dana - Power Technologies Group

Oakville, Ontario