North America

Blue Room - Session 9

2:20 to 3:20 p.m. Wednesday, June 4, 2014

Developing a Reliability Plan for Electronic Controller Assembly

As in most other industries, the Professional Cleaning industry segment is seeing integration of an increased number of electronics to perform various machine functions, and new features are added in every new generation of products. For the best customer experience with the end product, the electronic components must be of high reliability. Their low reliability will result in high warranty costs and low customer satisfaction that will affect the company’s reputation in the marketplace. This presentation explains an improvement project by Nilfisk-Advance, Inc. that improved a mission-critical electronic component in the machine design. The goal was to improve the controller assembly reliability from 90% to 98% over the service life of a new machine. To achieve the goal, we developed an overall Reliability Program Plan (RPP) as well as a test plan. The RPP outlines a series of actionable items and deliverables throughout the design and production cycle to ensure that a robust product can be shipped to customers. The test plan ensures that the design is properly validated and the key production component could be qualified.

Key Words: Reliability Test Planning, DFMEA, Reliability Testing, Design Verification (DV), Product Qualification (PV), Reliability Program Planning

Mohammad M. Hasan

Nilfisk-Advance, Inc.

Plymouth, Minnesota