North America

Red Room - Session 9

2:20 to 3:20 p.m. Wednesday, June 4, 2014

Agile Implementation of Reliability in an Organization

The implementation of a successful Reliability Program Plan (RPP) requires a high level of interaction and support from management, processes and teams. People interaction is key. A successful implementation will also provide immediate visible value to the organization as well as gain user support and contribution to the program. The process starts by identifying a reliability leader; and this leader has to be very in-tuned with the culture, business objectives and fundamentals of the key reliability tools. This is no easy task. However, if broken down to many increments to build a "minimum viable" program that gains immediate traction and if introduced in multiple phases, this can be accomplished. Furthermore, the gradual introduction of reliability principles and methods, and constant relationship building across the organization, will contribute to the success and scalability. This presentation will discuss the implementation of RPPs following the Agile approach, and present case studies that demonstrate its use. The Agile approach was made popular by software start-ups and has increasingly been adopted by non-software organizations. It fosters adaptation, collaboration and customer-centric processes. With more frequent release cycles, the Agile approach seeks to better meet customer needs, or in this presentation, to meet the organization’s need for a culture that develops reliable products.

Key Words: Agile Product Development, Minimum Viable Program (MVP), Reliability Program Plan (RPP)

Daniel Lee and Mike Silverman

Ops A La Carte

Carrollton, Texas