North America

Red Room - Session 6

9:15 to 10:15 a.m. Thursday, June 15, 2017

Culture Change: From Risk to Reliability Through a Proven RCM Approach

The success of any reliability program is based on the ability to change the culture from reactionary to proactive. This presentation will be delivered in two parts with the first part focused on the challenges industry is facing concerning high voltage electrical systems — transformers specifically — and the second part presenting how to meet these challenges, from a reliability perspective.

A number of critical factors facing industry that will eventually affect our long-term reliability and how these can be mitigated are:

  1. Aging transformer fleets
  2. Aging transformer experts
  3. The Useful Internet of Things (UIoT)
  4. Data management and Data Driven Decision Making

We will bring background from the reliability and insurance industries to help develop predictive analytics for major critical electrical system assets. We'll discuss the impact of loss ratios on how asset managers look at electrical system risk.
The ultimate objective for every part of the organization should be to use Reliability Centered Maintenance (RCM) or Condition Based Maintenance (CBM) to plan and implement the most robust asset management program, one that aligns with many of the components of ISO 55000.

It has been proven that the most significant component of creating this culture is having leadership alignment and sponsorship at the financial, operating and maintenance units. Once there is leadership alignment, then the RCM message can be standardized and passed down through the organization. We will present several case examples of a system moving toward a Reliability Centered Maintenance program and one that is currently bogged down in a failing system.

Key Words: Reliability Centered Maintenance, ISO 55000, Internet of Things (IoT), Data-Driven Decision Making, Condition Based Monitoring, Next Generation Worker, Culture, Reliability, Maintenance, Monitoring

Alan Ross and Jason Dennison


Tallmadge, Ohio