Track 2 Session 6

10:30 to 11:30 a.m. Thursday March 24, 2011

Reliability Process Management (RPM): RPM Review for Complex Systems

Reliability is the major driver of customer perceived value and must be managed within a structured process that encompasses all key activities from concept development through production, using a systematic approach and applied throughout the extended enterprise. ITI has deployed a Reliability Process Maturity Model (RPMM), which allows proper assessment of a company’s capabilities and defines a specific reliability process suitable to the level of maturity of the company itself. There is an RPMM for complex systems and one for non-complex systems. This presentation will concentrate on the RPMM for complex systems. Higher RPMM levels imply more advanced and sophisticated processes, methods and tools. This allows the achievement of reliability targets while reducing product development costs and time-to-market, and leaving less of a carbon footprint.

This presentation describes the different RPMM levels, starting from companies trying to implement a reliability practice to a best-in-class reliability practice. Companies with a high RPMM level limit the execution of physical field testing before production by leveraging up-front proactive virtual reliability engineering activities. All up-front activities are planned in advance, executed and tracked throughout all development phases, which assures the required risk mitigation.

Key Words: Reliability Process Management (RPM), Reliability Process Maturity Model (RPMM), Concept Selection based on Reliability Targets, Proactive Reliability, Life Cycle Reliability management, Reliability Benchmarking vs. Best in Class

James Bartos

International TechneGroup Incorporated (ITI)