Track 2 Session 4

2:20 to 3:20 p.m. Wednesday March 28, 2012

Reliability-Availability-Maintainability Analysis Estimates Using an Economic Optimization of Availability for a Refinery Upgrader Based on Balanced Scorecard in Project Management During the Engineering Stage

The transformation occurring in the business world has made clear the need for substantial and sustained improvement in operating results and financial maintenance. This has led to the identification and implementation of new and more efficient management practices and business performance measurement of maintenance. Technical and financial indicators must allow, firstly, to identify which strategies to follow to achieve the vision of the business and, secondly, to express these strategies in specific objectives whose achievement is measurable through a set of business indicators. The contribution of this presentation is the inclusion of an additional step, successfully adopted for evaluating management systems for risk integrity assessment, that makes it possible for a better administration of the uncertainty levels. This supports operational discipline that leads to operational excellence in all four of the industry’s primary sustainability drivers: safety, environmental responsibility, product quality and long-term economic success.

Key Words: Reliability, Human Talent, Culture, Paradigms, Knowledge, Indicators, Business, Strategies

Glenda J. Gutiérrez Capriles

Inelectra S.A.C.A.